Support

Questions, bugs or ideas? Write to E-MAIL-ADRESSE. Please include your iOS version and, if possible, what you ran (without secret keys).

Frequently asked questions

My webhook is green but nothing happens.

Status 200 only means the server answered, not that the action ran. Turn on “Display server response” in the webhook and check that the expected reply comes back. With “Expected response” the app reports an error when the reply does not match.

I see “Timed out” or “No internet connection”.

ssswitch gives up after 30 seconds without a reply. Check internet, Wi-Fi and any active VPN that may block the way to the target.

Webhooks on my home network (e.g. a smart home hub) do not work.

On the first call iOS asks for “Local Network” access – it must be allowed (Settings → ssswitch). http:// addresses are allowed on the local network; for the internet iOS requires https://. Self-signed certificates are not accepted.

How do I back up my webhooks?

Settings → Data: create a backup. The file contains your webhooks including URLs, headers and keys – only share it with places you trust.

I bought ssswitch Pro but it is not active.

Open Settings → “Unlock Pro” → “Restore Purchases” (with the Apple Account used for the purchase).

How do I delete all data?

Settings → at the bottom “Delete All Webhooks and Groups” (two confirmations). Deleting the app removes all data from the device.